Dear 3EX Users,
Thank you for your trust and support of 3EX! To optimize our platform services, we will be adjusting and discontinuing AI related features.
Offline Process Details
We advise all users to transfer their assets out of the AI futures account to the a spot account or another account before the specified offline date to avoid any potential losses. The specific schedule is as follows:
1. CryptoGPT IM Chat Function Offline
Starting from 16:00 (UTC+8) on January 2, 2025, the CryptoGPT IM chat function will be discontinued, and you will no longer be able to create new strategies or use the AI chat feature.
2. Complete Discontinuation of AI Trading Services
On January 16, 2025, we will fully stop the following AI trading services:
AI copy trading, AI lead trading, CryptoGPT access, AI futures accounts, AI orders, and the AI Trading Master, etc.
Please prepare in advance to ensure a smooth transition of your account assets and trading strategies. Other services, such as spot trading, futures trading, and deposits/withdrawals, will not be affected.
3. Asset Transfer Guide
Please transfer any remaining funds from your AI account to another account as soon as possible. If there are any assets left in the AI account when the service is discontinued, the liquidation engine will transfer any excess funds from the AI futures account to the spot account to ensure the safety of your assets.
4. AI Position Liquidation Arrangement
The liquidation engine will close all AI positions at the latest market price when the service goes offline. To avoid potential losses due to market fluctuations, we recommend that you manually close your AI positions as soon as possible.
Important Reminder
Please complete your asset transfer and position closure as soon as possible to ensure the security of your funds. If you have any questions, please contact 3EX customer service team. We apologize for any inconvenience this may cause.
Thank you for your support of 3EX!
3EX Team
December 27, 2024