Welcome to 3EX All-in-one AI trading platform!
If you encounter any problems while using the platform, please contact our online customer service team. We provide 24/7 service.
Below is the correct way to access online customer service:
1. Visit the official 3EX website at www.3ex.com or https://www.3ex.global/ , and click the customer service icon in the bottom right corner.
2. The system will initially interact with the 3EX bot. Please enter your inquiry in the chat box or select the relevant question from the FAQ list.
3. If the 3EX bot cannot answer your question, click the [Live Chat] icon in the bottom right corner of the chat box, fill out and submit the [Pre-Inquiry Form], and you can now chat with a live customer service representative.
4. Additionally, you can also submit a ticket through www.3ex.com/work-order , and we will reply to it as soon as possible.
3EX Team
Jul 26, 2024