How to link or change your phone number/email on the 3EX platform: User Center — Account Management — Security Settings — Bind or Modify Mobile Number/Email. The following are the steps for binding, which are similar for modifying.
Specific operation steps are as follows:
1. Bind Mobile Number
Step 1: Log in to your 3EX account, click on your avatar image or username in the top right corner to enter the User Center, and select [Connect] Mobile Number.
Step 2: Select your nationality, enter your phone number, obtain and enter the SMS verification code and Google verification code, then click [Connect].
Step 3: Confirm Linking/Modification
After completing the above steps, you will receive a confirmation message indicating that the linking was successful.
If you encounter any issues, you can contact our customer service team.
2. Change Email
Step 1: Log in to your 3EX account, click on your avatar image or username in the top right corner to enter the User Center, and select [Change].
Step 2: Obtain and enter the email verification code, enter the new email address, obtain and enter the new email verification code, enter the Google verification code, and click [Change].
Step 3: Confirm Modification
After completing the above steps, you will receive a confirmation message indicating that the modification was successful.
If you encounter any issues, you can contact our customer service team.