Welcome to the fiat trading feature of 3EX exchange. Before using the fiat trading feature of this platform, please carefully read the entire contents of this agreement, ensure that you fully understand the terms of this agreement, and voluntarily abide by all the provisions stipulated in this agreement.
1.Definitions
1.1 3EX Platform: refers to 3EX digital asset trading service platform.
1.2 Fiat Trading: refers to the behavior of trading digital assets using fiat currency as the pricing unit.
1.3 Fiat Trading User: refers to a user who has completed the real-name authentication of the 3EX platform and conducts fiat trading on the basis of agreeing to this agreement.
1.4 Fiat Currency: refers to the legal currency types supported by this platform, subject to the platform announcement.
1.5 Digital Assets: refers to the types of digital assets that can be traded on this platform, subject to the platform announcement.
2.Service Content
2.1 This platform provides digital asset trading services for fiat trading users, including but not limited to fiat currency recharge, fiat currency withdrawal, fiat currency purchase of digital assets, digital asset sales for fiat currency, and other functions.
2.2 This platform will formulate digital asset trading prices based on market conditions, user demands, and other factors, but does not guarantee the stability and accuracy of prices.
2.3 This platform provides customer service support for fiat trading users, including but not limited to consultation and complaint handling.
3.Account Management
3.1 Fiat trading users need to complete real-name authentication on this platform before conducting fiat trading.
3.2 Fiat trading users should properly keep their account information and not disclose their account passwords, Google Authenticator, and other information to others. If the account information is leaked due to the user's own reasons, this platform will not be responsible for any losses.
3.3 Fiat trading users need to ensure the authenticity and validity of their recharge and withdrawal accounts and comply with the relevant regulations of this platform. If the user's recharge and withdrawal accounts change, the relevant information should be updated on this platform in a timely manner.
4.User Rights and Obligations
4.1 Users have the right to use the digital asset trading services of this platform in accordance with the provisions of this agreement, including but not limited to fiat currency recharge, fiat currency withdrawal, fiat currency purchase of digital assets, digital asset sales for fiat currency, and other functions.
4.2 Users should ensure the authenticity and legality of transactions and not engage in any illegal, fraudulent, and other behaviors.
4.3 Users shall not use this platform for money laundering, illegal fundraising, and other prohibited behaviors.
5.About Placing Orders and Trading Fiat Currency
5.1 With a registered account, you can create buy or sell orders for digital currencies supported by the platform, such as BTC or USDT, to buy or sell BTC or USDT. The system will help you match a corresponding counterparty to initiate BTC or USDT trading.
5.2 Initiating a BTC or USDT transaction represents your agreement and acceptance of the user agreement of this site and acceptance of the real-time price.
5.3 After the order matching is successful, the digital currency price is locked and cannot be changed or added to any additional fees during this transaction.
5.4 You must complete the payment in accordance with the valid payment details provided by the fiat trading platform. The platform is not responsible for any trading disputes caused by payment channels other than those provided by the trading system.
5.5 Throughout the entire transaction process, BTC or USDT exists in the form of custody until the seller confirms receipt of full payment.
5.6 In accordance with our requirements, buyers are required to provide proof of payment within 48 hours, including transaction details such as transfer serial numbers, in the event of a transaction dispute. If we have reason to believe that the buyer is engaged in fraudulent activities, we may provide the buyer's information to the seller to recover funds and prevent or investigate fraudulent activities. The extent of information disclosure shall be determined by us based on what we consider necessary to achieve the above purposes, including but not limited to the buyer's contact information, login and transaction records and/or any details and records, as well as the buyer's identity verification measures through our platform.
6.Cancellation and Refund Policy
6.1 Buyers may cancel orders before payment. If a buyer requests to cancel an order before payment, the seller will no longer initiate a payment request to the buyer.
6.2 Before the seller confirms receipt of payment, buyers have the right to withdraw payment and cancel orders at any time.
6.3 In the event of order cancellation or transaction failure, 3EX has the right to refund the affected digital assets to the buyer.
6.4 If the transaction fails due to the buyer's reasons, such as payment timeout, 3EX has the right to refuse a refund.
7.Risk Warning
7.1 Digital asset trading is risky, with significant price fluctuations that may result in the devaluation or complete loss of digital assets for both buyers and sellers. 3EX is not responsible for the profits and losses of digital asset trading, and both buyers and sellers should assume the risks themselves.
7.2 Buyers should bear the transaction risks caused by their own operational errors, network or communication failures, etc. For example, if a buyer enters the wrong payment account information during the transaction, resulting in payment failure, 3EX will not be held responsible.
7.3 Buyers should carefully read and understand this agreement, fully understand the risks of digital asset trading, and make independent decisions and assume risks independently.
8.Agreement Modification
8.1 3EX reserves the right to modify this agreement as necessary. The modified agreement will take effect upon publication. If the buyer continues to use 3EX services, it is deemed to have agreed to the modified agreement.
8.2 If the buyer does not agree to the modified agreement, they should immediately stop using 3EX services.